FAQ

  • We sell Swiss Lace primarily in medium brown but also in transparent and HD transparent.

  • Yes we do sell silk based lace closures and frontals.
  • For your convenience, we sell closures, frontals, wigs, bundle deals and eyelashes.
  • We sell hair of Burmese and Malaysian Origin.
  • Yes, our hair is 100% virgin human hair.
  • All of our products can be washed, bleached and dyed as they are all made with 100% human hair.
  • Yes you absolutely can, the hair is 100% human hair and can handle heat accordingly.
  • In its natural state (no bleaching or dying) the hair can last 6 months to 1 year with the proper hair care. Please refer to the lace care section for further information.
  • We expect that your lace will hold up through 2-3 6 week installs depending on the type of lace product that you order, and your hair care practices. Please refer to the lace care section for further information.
  • Regular orders can be canceled within a certain window of placing your order.  Special Orders allow No Cancel and No Exchange.  Please refer to the Terms of Use Section for further information on these policies.
  • Unfortunately due to the nature of the hair business refunds are not permitted.  We do offer exchanges in certain circumstances. Please refer to the Terms of Use Section for further information on these policies.
  • Yes we do, we ship to internationally to Canada and the UK.
  • Each product has a unique processing time which is clearly stated in the product description area. Special orders can take up to 10 Business Days to process.  Once processed, the order goes out via a shipping carrier to your destination.  These 2 time frames combined determine how long it takes before you actually receive your order.
  • We primarily use USPS Priority, USPS Priority Overnight and USPS International.
  • USPS Priority 2-3 Days
    USPS Priority Overnight 1-2 Days
    USPS International Up to 10 Business Days
  • No, unfortunately we do not offer wholesale.
  • No, we do not offer coloring services, we sell pre-made 613 hair and other ombre colors for your convenience.
  • No, at this time our store is strictly online and would require a website purchase and shipping from our fulfillment location.

  • We are located in the Metro Atlanta Area.

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